QR FEEDBACK SYSTEM
The system is designed to swiftly report and capture customer feedback, ensuring that every reported issue is handled through a case management system
Quickly Gather
Feedback
With the QR code on Strategic locations within a building or on objects like toilet cubicles, Aircons and even smaller objects like a projector, when something is faulty or not working, a scan and case can be opened and routed to relevant personal to take action and case can be tracked until closure. Facilities department can track all this ti closire guaranteeing quick closure and efficient management.
Utilize QR CODES
To obtain feedback & report issues from the following sources.
Office Items
Office Areas and Zones
External Objects
Products and Services
FEATURES of our QR FEEDBACK SYSTEM as follows:
Unlimited QR Code
Provide Feedback
Cases Management
Work Order Management
Escalation
Statistics
Image and Video Uploads
Notifications Emails and SMS
Dashboard QR
Feedback System
A system to report and capture customer feedback quickly and ensure every reported issue is handled using a case management system.A system to report and capture customer feedback quickly and ensure every reported issue is handled using a case management system.
How can I encourage customer feedback?
Actively seek feedback through our system. Offer incentives for customers to share their thoughts, and use the feedback to enhance your products and services.
In conclusion, providing 5-star customer service requires a holistic approach that combines empathy, efficiency, and a commitment to continuous improvement. By understanding your customer’s needs, empowering your team, and embracing technology, you can create a customer service experience that exceeds expectations and leaves a lasting positive impression.
Track Case History easily
